Aged Care

Quality governance for approved providers

Start today with the dashboards, SPC charts, and care quality indicators you need. The Aged Care Quality Standards compliance module ships soon — and existing customers get it at no additional cost.

Quick definition

What is quality governance software for Australian aged care providers?

Quality governance software for Australian approved aged care providers gives operators a live view of care quality across their facilities, ahead of the formal Aged Care Quality Standards (ACQS) audit cycle. The platform tracks operational quality indicators with statistical process control charts, identifies negative variation early, captures resident-related annotations as they happen, and rolls facility-level data up to a board governance dashboard for executive review. The dedicated ACQS module — covering all eight Aged Care Quality Standards with per-action evidence and readiness scoring — is on the roadmap and ships at no extra cost to existing customers when released. Metrixview supports Australian approved aged care providers with multi-facility support, AI Narratives and benchmarking on higher tiers.

Built for approved providers

Quality and compliance leads at approved aged care providers use Metrixview to run their residential and home care governance from one live surface — care quality indicators, incident trends, and the board-facing story in one tree.

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Care quality dashboards

Purpose-built aged care indicator dashboards — pressure injuries, falls, unplanned weight loss, medication management, physical restraint. The Star Ratings quality indicators, live.

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SPC charts with variation detection

Statistical process control on every quality indicator — common cause vs special cause variation flagged automatically so home-level drift surfaces early.

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Aged Care Quality Standards Coming soon

The full ACQS compliance module is in development. Existing customers get it at no additional cost when it ships — and can use Healthcare Professional's board dashboard as an interim today.

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Incident + complaint trending

Track serious incident responses, clinical incident trends, and complaint themes over time. Benchmark across your homes. Give your quality committee the view they've been asking for.

What's available now, and what's coming

Aged care launches with the dashboards and SPC today. Compliance frameworks land as ACQS and Part 2 Bedside Audit ship.

Aged Care quality indicator dashboards SPC charts + variation detection Incident + complaint trending Aged Care Quality Standards — coming soon Bedside Audit (multi-framework, Part 2 — coming soon) AI Policy Report (NSW AI Governance — Enterprise)

Simple pricing for aged care

Per home per year, AUD ex-GST. Multi-home providers get 10% off at 4+ homes, 20% at 11+.

Foundation
$1,200/ home / year

ex-GST. Annual billing.

  • Care quality dashboards
  • SPC charts + variation detection
  • Watch list + CSV import
  • AI Chat — 50 queries/month
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